EDQM FAQs
European Pharmacopoeia Electronic Version (new from 10th Edition)
- What’s new with the 10th edition?
- (Ph. Eur. Electronic Version from 10th Edition) What are the functionalities of the new platform?
- (Ph. Eur. Electronic Version from 10th Edition) What are the technical requirements?
- (Ph. Eur. Electronic Version from 10th Edition) Can I install my licence in an offline environment?
- (Ph. Eur. Electronic Version from 10th Edition) How can I obtain my login and password?
- (Ph. Eur. Electronic Version from 10th Edition) I didn't receive my login and password by e-mail
- (Ph. Eur. Electronic Version from 10th Edition) I've forgotten my username and password
- (Ph. Eur. Electronic Version from 10th Edition) How can I access the archives of the European Pharmacopoeia Online?
- Can I have access to the European Pharmacopoeia electronic version by IP authentication?
- (Ph. Eur. Electronic Version from 10th Edition) Will I need to install the Safeview plugin?
- (Ph. Eur. Electronic Version from 10th Edition) I am unable to find the answer in the FAQ
European Pharmacopoeia Online
- General information about European Pharmacopoeia Online
- (Ph. Eur. Online) Online version advantages. License policy. Technical requirements.
- (Ph. Eur. Online) What is the Safeview plugin? Why should I install the plugin? How to install the plugin?
- Can I test the European Pharmacopoeia online?
- (Ph. Eur. Online) How can I obtain my username and password?
- (Ph. Eur. Online) I didn't receive my username and password by email.
- (Ph. Eur. Online) I've forgotten my username and password.
- (Ph. Eur. Online) How do I log on as an administrator? What can I use my administrative access for?
- I would like to have access to the European Pharmacopoeia online by IP authentication.
- (Ph. Eur. Online) What happens if a computer no longer needs access to the online version? Does it block another computer from accessing?
- How can I access the archives of the European Pharmacopoeia online ?
- Common error messages in European Pharmacopoeia Online
- (Ph. Eur. Online) "Error: Publication ID invalid"
- (Ph. Eur. Online) "A username and password have already been created for your account and were sent to the first person who registered."
- (Ph. Eur. Online) "Your current subscription allows you to register x computer(s). Please contact your subscription manager."
- (Ph. Eur. Online) "This account is limited to x concurrent users."
- (Ph. Eur. Online) "Customer does not exist."
- (Ph. Eur. Online) "Your account allows access from Windows operating system only."
European Pharmacopoeia USB Version (up to 9.2)
- General information about European Pharmacopoeia USB Version (up to 9.2)
- (Ph. Eur. USB Version up to 9.2) Advantages of the off-line version. Technical requirements.
- (Ph. Eur. USB Version up to 9.2) Can you send to me a license activation code?
- (Ph. Eur. USB Version up to 9.2) I didn't receive my license activation code by email.
- (Ph. Eur. USB Version up to 9.2) I want to install my off-line version a third time.
- (Ph. Eur. USB Version up to 9.2) Can I install my off-line version as an Intranet version?
- (Ph. Eur. USB Version up to 9.2) Is it possible to have more than one off-line version installed on the same computer?
- (Ph. Eur. USB Version up to 9.2) I've forgotten my license activation code.
- Common error messages in European Pharmacopoeia USB Version (up to 9.2)
European Pharmacopoeia Downloadable Version (new from 9.3)
- General questions about European Pharmacopoeia Downloadable Version (new from 9.3)
- (Ph. Eur. Downloadable Version from 9.3) What is the downloadable version?
- (Ph. Eur. Downloadable Version from 9.3) Is it necessary to have a USB stick?
- (Ph. Eur. Downloadable Version from 9.3) What will your licensing conditions be?
- (Ph. Eur. Downloadable Version from 9.3) When will it be available?
- (Ph. Eur. Downloadable Version from 9.3) Will it still be possible to order a USB version?
- Technical questions about European Pharmacopoeia Downloadable Version (new from 9.3)
- (Ph. Eur. Downloadable Version from 9.3) How can I download the offline version?
- (Ph. Eur. Downloadable Version from 9.3) What are the technical requirements of the computer's environment?
- (Ph. Eur. Downloadable Version from 9.3) What are the technical specifications of the USB stick needed to run the portable version?
- (Ph. Eur. Downloadable Version from 9.3) Recommended USB flash drives to be used with portable version
- (Ph. Eur. Downloadable Version from 9.3) What was the testing methodology used by the EDQM to determine USB stick compliancy?
Pharmeuropa Online
- General information on Pharmeuropa Online
- How can I access the Pharmeuropa online database? Technical requirements.
- Do I need the Safeview plugin for the new version of Pharmeuropa online?
- Does the online edition of Pharmeuropa contain archived issues of Pharmeuropa?
- (Pharmeuropa online) I didn't receive the username and my password by email
- (Pharmeuropa online) I cannot remember my username and password
- (Pharmeuropa online) Can I share my username and password with my colleagues?
- I would like to have access to Pharmeuropa online by IP address.
- I am unable to find the answer about Pharmeuropa Online in the FAQ.
- Common error messages in Pharmeuropa Online
Standard Terms
- How can I access the Standard Terms online database? Technical requirements.
- (Standard Terms) I didn't receive the username and password by email
- (Standard Terms) I cannot remember my username and password.
- (Standard Terms) Can I share my username and password with my colleagues ?
- I would like to have access to Standard Terms by IP address.
- I am unable to find the answer about Standard Terms in the FAQ
Transfusion and Transplantation Guides
- General information on Transfusion and Transplantation Guides
- (Transfusion and Transplantation Guides) What information can I find in the online version of my guide?
- (Transfusion and Transplantation Guides) How can I access the online version of my guide? Technical requirements.
- What is the Safeview plugin ? Why should I install the plugin? How to install the plugin?
- (Transfusion and Transplantation Guides) I didn't receive the username and password by email.
- (Transfusion and Transplantation Guides) I do not remember my username and password
- (Transfusion and Transplantation Guides) Is it possible to share my username and password with my colleagues?
- (Transfusion and Transplantation Guides) I would like to have access to my guide by IP address.
- (Transfusion and Transplantation Guides) I would like to use the e-book version of my guide.
- I am unable to find the answer about Transfusion and Transplantation Guides in the FAQ
- Common error messages in Transfusion and Transplantation Guides
Consumer Health Protection Guides
- General information on Consumer Health Protection Guides
- Content of the Consumer Health Protection site
- (Consumer Health Protection Guides) Access the online version of a guide. Technical requirements.
- (Consumer Health Protection Guides) What is the Safeview plugin? Why should I install it? How to install the plugin?
- (Consumer Health Protection Guides) Register your EPID code
- (Consumer Health Protection Guides) I didn't get my username and password by email
- (Consumer Health Protection Guides) I do not remember my username and password.
- (Consumer Health Protection Guides) Can I share my username and password with the colleagues?
- I would like to have access to Consumer Health Protection by IP address.
- I am unable to find the answer about Consumer Health Protection Guides in the FAQ
- Common errors messages in Consumer Health Protection Guides