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In this case, the chances are that all the We invite you to check the publication dates on our website EDQM or the EDQM Store in case some of the issues have not yet been released. Details of publication dates for the remaining subscription should be found on our website or the online EDQM Store.
published. We will send any missing publicationsonce they are published and in stock.

However, if the missing issue(s) have already been published, please contact the EDQM HelpDesk to check if there was a mistake in the order preparation. For information on how to use the EDQM HelpDesk, please see the HelpDesk User Manual.

We remind you that our invoices are due 30 days end of the month or in advance (please check the date on the invoice), even if some issues have not yet been published or sent. Shipment of pending issues may be suspended in the event of a payment delayNevertheless, you must still pay your invoice within 30 days in these instances – otherwise your account may be blocked and you may not continue to receive the rest of your subscription. We may give our customers the opportunity to order subscriptions at reduced prices but they will often have to wait for some of the items to be published. For many publications the customer has the option to wait until after the publication date before ordering but you may not benefit from a reduced rate.