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In order to access the list of FAQs and the EDQM HelpDesk, you can:
- click on the Have a question? FAQ & HelpDesk link on the EDQM home page:
- use the link to the specific FAQs and the HelpDesk available via each menu item in the main menu (About us, European Pharmacopoeia, Reference Standards, Certification of Suitability, OMCL Network, Transfusion & Transplantation and Patient & Consumer Health Protection):
- go to the link FAQ & HelpDesk in the Contact Us section of the footer navigation menu on the home page:
- or access them directly here:
- FAQs: faq.edqm.eu
- HelpDesk: helpdesk.edqm.eu/servicedesk
Search the FAQs
On the EDQM FAQs home page you will find the links to the EDQM FAQs in English and French, easily perceivable in the right pane and also available in the left one:
After choosing your language of preference, the FAQs page appears, providing the How to navigate through FAQs instruction at the top and offering two ways to access the list of topics: from the lower part of the right pane and from the left pane.