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changes.mady.by.user ZHATKIN Yurii

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Answer:

  • Please verify whether you've check that you have entered the password exactly as indicated in the update message you received from the EDQM. Passwords are case sensitive.
  • Check that you have typed everything.
  • Check that the date is in the format dd/mm/yyyy format including forward slashes to separate the days from the months and the months from the year.
  • Check that there are no leading or trailing spaces in any of the textboxes.
  • Check that you have write access to the program installation directory (by default cC:/\Program Files/CombiStats50/\CombiStats70\).
  • Check in the preferences that CombiStats is looking in the correct directory for the password (The the default directory is the program installation directory which used by CombiStats uses if you erase the textbox in the preferences).

    If all this does not solve none of the above solves the problem, you could can try to update the file 'Authorisation' file manually by using a text editor such as Notepad.